John Ruskin, Philosopher and Author pens down these lines beautifully, “He
is only advancing in life whose heart is getting softer, his blood warmer, his
brain quicker and his spirit entering into living peace”. If you had
to check with people who are in sales and in management field to know what they
would value the most, and they will tell you it is none other than ‘Relationship’ that's
on top of their list.
Undoubtedly "Relationship" is
the game changer. Therefore, even if people have to fake it, they still
want to consciously try building relationship because they know, without the
same they are going to be left behind. And mind, to have a better relationship
your heart needs to be softened and it demands to be caring and loving in
nature. Now, let me emphasize on this, these words are not used to
add flavor and paint a rosy picture. Definitely not!
Let
me come back to the salesman I pointed out earlier as an example. He
continuously thinks in terms of his relationship with the other person in order
to make his survival better. And this is what he would ideally think:
How
can I make it better?
How
can I serve them?
How
can I show my commitment to them?
How
can I make them happier?
Let
me point this, these are not just emotions pertaining to a particular religion.
We all make a better family, better team, better organization only when we
believe and practice to be softer, be gentle and be a better human. In the
Bible the core value is “Love” and it says “God is love”. Only
when you connect to a loving God you will be able to connect to people
lovingly, build better relationships not only to make a good business but to
make a good family, community and society.