Have you heard people say this, “he/she is so unpredictable” when they are describing someone? One of the delights, and frustrations, of dealing with people whether in business or in everyday life is that you can never tell what they are going to do next. If you must stop for a moment and make a list of such people, I am sure you would come up with a long list. However, your name would be missing. Whenever we conclude about someone, we usually exclude ourselves from the paradigm. It is always someone else other than us. We all can be unpredictable.
Warwick business school puts their observation in this manner, “People are unpredictable due to a complex, chaotic interaction of internal and external factors, including ever-shifting emotional states, subconscious cognitive "noise" and reactions to changing environments. Human behavior is rarely consistent because individuals constantly adapt to new information, personal motivations, and environmental stimuli.”
Some argue that human actions are largely predictable due to inherent psychological and social patterns, while others emphasize the chaotic and spontaneous nature of human decisions. In short, human behaviour is noisy, even when it shouldn’t be. Indeed, high levels of noisiness seem to be built into the way our minds work. Let me list out few psychological reasons of why people are so unpredictable:
"Noise" in the Mind: Psychologists found that people often give different answers to the same questions in a short period. This suggests a natural, built-in "noise" or inconsistency in human decision-making.
Unconscious Choices (Autopilot): People are not always aware of their own motivations and may act on autopilot, driven by, for example, fear or desire, rather than logical, consistent, or pre-planned reasoning.
Ego and Self-Interest: Behaviors can change based on a desire for control, personal benefit, or because of ego-driven responses to social interactions.
Besides, the most important reasons are usually ignored. Here are few:
Inherent Brokenness: The Bible (Romans 7:19–20 Bible) highlights the internal conflict where people often do the evil they do not want to do and fail to do the good, they desire. This internal battle makes actions inconsistent and unpredictable.
A "Double-Minded" Nature: The Bible (James 1:8 Bible) states that a "double-minded man is unstable in all his ways." This refers to someone divided between faith and doubt, or between God's will and worldly desires.
The "Heart" is Deceitful: The Bible states in Jeremiah 17:9 notes that the human heart is deceitful above all things, leading to unpredictable, selfish, or irrational behavior.
Human conditions are infested with sinful nature. Sin distorts the condition of human heart. The moment we take our eyes from Christ; we focus on satisfying our ego. The carnal nature takes different form to gratify the flesh. The person thereafter does everything to ensure that he/she is the center of attraction and is always in control. Mere spiritual habits cannot impact the state of your heart or mind. A conscious effort towards repentance and including Christ in every spectrum in the day-to-day activities of our life can impact stability and transformative behavior.
Dealing with an unpredictable person from a biblical perspective involves balancing the call to love and extend grace with the wisdom of setting boundaries and guarding one's own heart. The Bible advises maintaining peace while not becoming a "doormat" to destructive behavior. Pray for the people or situation which is unpredictable. Do not forget God listens to prayers and provide you with all help. Some approaches can help; here are few:
"Soft Answer" approach: The book of Proverbs in the Bible says, "A gentle answer turns away wrath, but a harsh word stirs up anger." Avoid fighting fire with fire; instead, respond with calm.
Control your reactions: You cannot control their actions, but you can control your response. “Rule your spirit, which is more important than taking a city”. (Proverbs 16:32 Bible).
Don't try to win: With unpredictable or irrational people, trying to win the argument usually backfires. Sometimes, the wisest move is to disengage and walk away (Proverbs 14:7 Bible).
Ask Jesus, the resurrected Savior for wisdom to handle relationships and invite Him into your heart if you are struggling with unpredictability.
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